You can contact us via phone, email or the form on our website.

Appointments are available from 9:30am – 3:00pm Monday-Friday (we are closed holidays) and can usually be booked within a few days, however during busy times it can be up to a week. Advance appointments are always welcome and recommended.

Payment is due at time of service, or can be arranged before the visit. We accept eTransfer, most major credit cards, Interac and exact cash. Please visit our fees section or contact us to receive an individualized estimate.

Due to the nature of our appointments we understand no decision is made lightheartedly. In order to best serve other families we request a 24 hour notice of cancellation. A cancellation fee will be charged for appointments cancelled 4 hours or less in advance.

Families will be allowed one reschedule before a non-refundable deposit is collected.

Please check out our detailed blog on this subject.

Our veterinarians are typically at your home for 1 hour.

Yes. We will send a notification of euthanasia to your family veterinary clinic.

No. You do not need to be present for the entire visit. You will need to be present to sign a consent form, but can choose to spend as much or as little time with the veterinarian as you are comfortable. We ask you give us advanced notice so an assistant can be arranged to attend with the veterinarian.

Sunset Veterinary Care is pleased to serve the City of Winnipeg. Surrounding communities may also be within the service area. Please call or email for information on availability and possible travel fees.

Service outside of Winnipeg is dependent on the availability of veterinarians and weather.

A map of our service area is on our contact page.

Sunset Veterinary Care mostly provides care for companion dogs and cats. Please contact us with inquiries about any other species.

Each family and pet have many factors which lead to the decision to give a pet a gentle goodbye. We recommend families work through a quality-of-life worksheet (available in our resources) or schedule an appointment to have a quality-of-life assessment with our veterinarian.

No, you do not need proof of illness to schedule an in-home visit. The veterinarian will conduct a brief assessment before proceeding with euthanasia. If for whatever reason the veterinarian has any concerns, these will be discussed with the family.

The loss of a beloved animal companion is often as painful (or more painful) than losing a human companion. It is important to take care of yourself and recognize the signs of more complicated grieving in ourselves and loved ones.

The veterinarian attending your visit will leave behind a resource packet with recommendations. You can see some of these on our Resources page.

If your pet passes at home, without the assistance of a veterinarian, you can bring your pet to your family veterinarian, or directly to the crematorium (Precious Pet or Peaceful Pasture) provided it is during their open hours.

If you pet passes overnight or on the weekend, you can choose to keep them at home with you or you can bring them to Winnipeg Animal Emergency Hospital or Bridgwater Veterinary Hospital.

Please contact any facility before you drive to them. If you need someone to come to your home to retrieve your pet for cremation, please contact the crematory directly.

More information can be found here.

In order to provide a safe, comfortable environment for all, Sunset Veterinary Care strongly recommends wearing masks during our visit if anyone is unwell.

Please note, our veterinarian/team members will be entering your home. They may be wearing face masks, and can do so at your request. If you, or anyone in your home, is experiencing any flu or cold-like symptoms, please advise so we can take necessary precautions. This may mean rescheduling your appointment.

Please feel comfortable in disclosing your preference, or need, for our veterinarian to wear a mask or practice social distancing.